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Selasa, 05 Januari 2016

Tips for claiming on your insurance

There are currently nine severe flood warnings in place, mostly in the York and Croston areas, and 42 further flood warnings across England and Wales. Leeds and Rochdale town centres were some of the worst hit locations, inundated with up to six feet of water on Boxing Day.

Storm Eva has caused the Christmas flooding, the second major storm this month after Storm Desmond – and further bad weather is forecast with Storm Frank expected to hit on Tuesday evening. Some insurance firms are providing emergency support to victims – here's what you need to know if you're claiming, and see our Cheap Home Insurance guide for more info on cutting renewal costs.



What emergency help are insurers offering?

The Association of British Insurers says insurers are doing "everything possible" to help those affected. This includes running 24-hour emergency helplines – it adds "where needed they [insurers] will make emergency payments and arrange temporary alternative accommodation or business premises".

All home insurance policies should include alternative accommodation – some policies will also provide emergency payments for items such as baby food and clothes. Here are a few currently offering emergency payments (though always check your own policy):

Aviva
LV
Co-op Insurance
Zurich
Aviva says it has teams in Yorkshire and Lancashire helping affected customers.

NFU Mutual says it's activated its "emergency plans" to support those worst affected, while LV says it's drafted in additional claims people to help process high priority claims.

Co-op Insurance has been contacting all its customers within a 250-metre radius of areas at risk asking if they need assistance.


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